Your trust is important to us, so we want you to know how we collect, use, and protect your personal information.
Our privacy principles are at work every time you use PayPal.
We openly communicate about how we collect, process, and share personal information.
We provide choices to customers about how we use or share personal information.
Your personal information is secure, private, and protected.
We only collect the data necessary to provide our services.
We share personal information only when legally permitted.
We carefully control access to personal information.
We only use and keep personal information for specific business-related purposes.
We maintain accurate records and give customers access to their personal data when requested.
For examples of when, how, and why your personal information is used, learn more about our privacy practices.
We use your name, email, and shipping address to help you make payments and purchases easily, and we don’t share your full financial information.
We use your online shopping activity and purchase history to tell you about products we think you’ll like.
We use your data to update you on your PayPal activity and, if you’re subscribed to news and promotions, we’ll send info about other offers and services.
We use your data to help prevent fraudulent use of your account, meet anti-money laundering requirements, and help keep you and the PayPal community safe.
You can change settings and exercise your data rights directly in your account.
Data and privacy settings
Keep track of your privacy settings and permissions, update your personal and financial information, download a copy of your data from the app or online, and more in your data and privacy settings.
Notifications settings
Subscribe to or opt out of our marketing emails, choose how you want to get updates about your payments, and more in your notifications settings.
Have a business account? Log in to manage your settings.
You can access, correct, delete, or restrict our use of certain information we’ve collected while you used our services.
Fastlane
If you used Fastlane by PayPal to check out on a merchant’s site, you can log in to Fastlane to access, change, or request deletion of your data.
Xoom
If you have an account with Xoom, you can manage your communication preferences in your account settings. You can request a copy, change, or deletion of your data by contacting Xoom customer service.
Other choices
If you closed your account, checked out as a guest, or paid a merchant who uses PayPal to process payments, you can use the privacy portal to request a copy of your data.
Personal information is data such as name, business name, address, phone number, email, IP address, device information, information collected from cookies or other tracking technologies, and other information necessary to establish an account or profile.
We collect information from individuals and businesses who use PayPal services. This includes customer and merchant profiles, purchases, sales, publicly available information for merchants, and other third-party data needed to manage our customer and merchant accounts. Our Privacy Statement describes the data categories we collect in more detail.
We securely store your data so you can pay easily, to send you important information about your purchases (like receipt and refund details), and provide our services to you. We don’t share your full financial information with businesses or people you pay. We keep your personal information only for the time necessary or allowed by law. Read more about how we use, share, and protect your data in our Privacy Statement.
You can read answers to questions about our privacy practices and request assistance in our Help Center.
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