Our rich intelligence and machine learning technology help you protect your business and manage risk in the background, saving time and unnecessary stress. So you can get back to doing what you love.
Lean on expertise earned through securely processing more than 1 billion monthly transactions.1
Our fraud detection tools get smarter with each transaction to help you protect your business from existing and evolving threats.
With one of the world’s largest payments datasets, we can help you connect with qualified customers around the globe.
The platform has built-in compliance with Strong Customer Authentication for PSD2 and cardholder authentication with 3D Secure
When you accept PayPal, Pay in 3,2 or payments from PayPal invoices, we can help your business reduce the impact of financial losses—even when you’re facing a customer dispute—with Seller Protection on eligible transactions. Limits apply
Our constant monitoring helps detect fraudulent transactions, so you can rest easy.
We understand how important it is to not have to worry about fraudulent transactions, so there’s no additional charge for our Seller Protection service.
If your buyer tells you about an issue, we’ll be there. And we’ll hold the disputed funds securely while we help you work toward a resolution.
Let us manage your risk with Chargeback Protection or use our Fraud Protection dashboard to take control of your own risk management.
Chargeback Protection helps reduce the risk of fraudulent credit or debit card transactions in real time by evaluating whether to approve or decline each transaction. If one turns out to be fraudulent or results in an item not received dispute and you provide the required evidence, we’ll waive the chargeback fee and purchase amount on eligible transactions.3
Optimise authorisation rate and risk management automatically
Small fee charged for each eligible transaction in addition to normal merchant transaction fees
Built into Advanced Credit and Debit Card payments. No new integration needed.
The rich data from our 15+ billion annual transactions enable real-time transaction fraud analysis and order decisioning.
Reduce the instance of false declines and avoid awkward conversations with customers.
Get more insight and control to help balance chargebacks and declines. Fraud Protection delivers intelligence from both the merchant and consumer sides of transactions, combined with advanced machine learning and analytics, to help you protect your business from existing and evolving threats.
Control decisions from your own Fraud Protection workbench
Set risk rules and filters to manage and tune your risk profile
No additional fee for Fraud Protection
Save time and resources because this risk analysis solution is already built in to Advanced Credit and Debit Card payments.
Put our expertise to work for you. We can give you a transaction score based on the trends we see in PayPal transactions.
Automatically approve and reject transactions based on custom, out-of-the-box filters. You can also set risk rules and filters to fit your risk tolerance.
No monthly or setup fees. Only pay when you get paid.
Both Chargeback Protection and Seller Protection help protect your business from fraudulent and unauthorised transactions. Seller Protection is available for eligible PayPal payments transactions. PayPal payments is an all-in-one checkout solution that lets you offer PayPal and Pay Later options to your customers. Chargeback Protection is available for eligible credit and debit card transactions.
They both offer the benefits of PayPal fraud detection and risk management for credit and debit card transactions, but you can use only one of the services at a time. While there’s no additional cost for Fraud Protection, you’ll be responsible for any chargebacks and associated fees. Chargeback Protection collects a small fee per eligible credit and debit card transaction to add protection on eligible chargebacks.3
On eligible disputes, Seller Protection and Chargeback Protection put a temporary hold on transaction funds, but they never leave your merchant account. Upon receiving required documentation, the hold is released and the funds are once again available in your account.4
3D-Secure is the secure protocol designed to ensure enhanced security and strong authentication when you use your debit or credit cards for online purchases. It may also be referred to – depending on the network – as Mastercard ID Check, Verified by Visa, or American Express SafeKey. 3D Secure allows card issuers to complete either frictionless authentication of the cardholders, or request a challenge (or two-factor authentication) to verify their identity or meet their compliance requirements. The method by which the banks verify their customers identity (for example, an SMS One-time password or biometric authentication) is determined by them and established with their cardholder.
We recommend that merchants located in UK and the European Union use 3D Secure to ensure compliance with PSD2 and Strong Customer Authentication (SCA) requirements. 3D Is the industry-standard cardholder authentication protocol and allows card issuers to meet their SCA / Two-Factor Authentication obligations.
PayPal offers the latest 3DS solution for you and your buyers. For more information please visit the Developer Docs or contact sales.
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